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Thermo Fisher Scientific Inc.. (5/20/15). "Press Release: Thermo Fisher Scientific Opens Customer Experience Center in the Middle East to Support Growing Life Sciences Market". Dubai.

Region Region Dubai
  Country United Arab Emirates (UAE)
Organisation Organisation Thermo Fisher Scientific Customer Experience Center (CEC), Dubai
  Group Thermo Fisher (Group)
Products Product analytical instrument
Person Person Jafry, Syed (Thermo Fisher 201505 SVP + President Asia-Pacific + Emerging Markets)

7,000 Sq Ft Facility at DuBiotech Aims to Attract Global Scientists and Nurture Local Talent via University Collaborations

Thermo Fisher, the world leader in serving science, today welcomed customers from across the Middle East region to its newly opened Customer Experience Center (CEC) in Dubai.

Located at DuBiotech, the region’s major life sciences hub, the 7,000 square foot facility expands Thermo Fisher’s ability to serve customers throughout the region through demonstration and training. The CEC will offer training opportunities and technological and applications support to customers including healthcare providers, educational institutions, food and beverage companies and researchers. Thermo Fisher will also collaborate with local universities to support and train the region’s new generation of scientists.

“We are pleased to welcome a multinational player such as Thermo Fisher to join DuBiotech. As a free zone, we look forward to offering the company the flexibility to evolve and operate while enjoying our conveniently located, world-class facilities,” said Marwan Abdulaziz, Executive Director, DuBiotech and EnPark, part of TECOM Investments. “Undoubtedly, Thermo Fisher's expertise will go a long way in assisting customers with ongoing investments in the health, food, biotechnology and research end markets. The company's cross-industry work and network of global experiences is just what Dubai's young talent needs to progress and develop interests in this space."

“The opening of our Customer Experience Center in the UAE marks an important milestone in our growth strategy in the Middle East,” added Syed Jafry, senior vice president and president, Asia-Pacific and Emerging Markets for Thermo Fisher Scientific. “With the help of our trusted channel partners, we are here to support the growing customer base and their evolving demands.”

Thermo Fisher’s expansion in the Middle East coincides with an increase in demand for the advancement of life sciences and related fields in the region. For example, spending on healthcare is expected to rise by an average of 10 percent annually across the Middle East and Africa. The UAE’s medical tourism sector grew to US$1.69 billion in 2013. Meanwhile, the Ministry of Health in Saudi Arabia is implementing five major healthcare projects in “medical cities,” worth over US$500 million.

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of $17 billion and approximately 50,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support. For more information, please visit


Record changed: 2016-01-10


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